ZANEAIDEV / REFUND POLICY

Refund policy

Help with purchase problems.

Updated 29 October 2026

Try before purchasing

Use a seven-day trial key to check compatibility and results on your own Windows computer before buying. Speed and enhancement quality vary by hardware and source media; 8K output can be demanding.

Request a refund review

If you encounter a duplicate charge, cannot activate a valid purchase, or experience a material issue that support cannot resolve, contact us with your purchase reference, purchase date, email and a description of the problem. We will review the purchase and available resolution options, including a refund where appropriate.

This policy does not promise an automatic refund or impose a blanket no-refund rule. Any mandatory consumer rights remain unaffected.

Where you purchased matters

For a marketplace purchase, use that marketplace's refund process and applicable offer terms. For payments made through our Razorpay page, contact ZaneAIDev first. Approved refunds are handled through the original payment provider where possible; processing times depend on the provider and bank.

After a refund

If a purchase is fully refunded, the associated paid license is no longer authorized for use. Stop using that license and remove its activation key. Contact support if you need help.

Contact ZaneAIDev

Contact support@zaneaidev.com or zaneaidev@outlook.com.