ZANEAIDEV / PRIVACY

Privacy

How information is handled.

Updated 29 October 2026

Information you provide

When you contact ZaneAIDev for support or activation, we receive the information you send, such as your email address, device ID, purchase reference, issue description and screenshots. Please do not send passwords, payment card details or private media that is unnecessary for your request.

Why we use it

We use these details to verify purchases, issue device-bound licenses, answer support requests, investigate errors and manage refunds. We may retain relevant records for ongoing license support, dispute handling and applicable accounting requirements.

Your images and videos

Upscale Studio processes media locally on your computer. Initial model downloads may require internet access. If you send media or screenshots to support, those attachments become part of your support correspondence.

Website and external services

The hosting provider may process connection information such as IP addresses, requested pages and server logs. Embedded YouTube content connects to YouTube and may process device or usage information under Google's privacy policy. Clicking social links takes you to the relevant provider.

Payments are handled by Razorpay or the marketplace you choose, under its own privacy policy. ZaneAIDev does not collect card details through this static website. Email providers process support correspondence.

Your choices

You can ask us about information associated with your purchase or support request, request corrections, or request deletion. Some records may need to be retained to meet legal obligations or resolve disputes. Contact us to discuss your request.

Contact ZaneAIDev

Contact support@zaneaidev.com or zaneaidev@outlook.com.